I only hear sound on one side of my TMA-2 Headphones, what should i do?

Modified on Wed, 25 Jun at 11:11 AM

From our experience, issues regarding audio imbalance most often is due to incorrect assembly. If you experience this issue, we therefore suggest that you start out by reassembling your headphones. When you do this, make sure both headband cables are properly connected to the speaker units and ensure the text on each speaker unit is upright.

Please note that our speaker units only have a cable lock on the lower side, where you connect your audio cable. There is no cable lock on the upper side, where the headband connects.

Then confirm your headphones and cable are securely plugged in and locked into place. For a walk-through of this, check out the video below.

If this doesn't resolve your issue, please reach out to our support team who will help you troubleshoot further.