When will I receive tracking information for my order?

Modified on Tue, 30 Sep at 2:33 PM

Orders can be placed on our website and are not binding until AIAIAI has confirmed the order by issuing an order confirmation stating the unique order number. Please note that it may take up to 2 business days to process orders before shipping. We operate Monday through Friday, excluding public holidays. Once your order has shipped, you’ll receive a final confirmation and tracking information via the email you connected to the order. 


If you aren’t able to find this email, make sure to check your spam folder. If you still can’t find it, please contact our Support team who will help locating the information.

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